ME Bank Login: Mobile App & Online Banking Guide (Australia 2026) Log In

Need to log in to ME Bank? You’re in the right place. This complete guide covers everything you need to access your ME Bank accounts online – from the internet banking portal to the ME Go mobile app. Whether you’re checking your balance, transferring funds, or paying bills, we’ve got you covered.

ME Bank (formerly Members Equity Bank) is an Australian direct bank based in Melbourne, now a subsidiary of Bank of Queensland. Their digital banking platform lets you manage your money 24/7 from anywhere. Having trouble logging in? Jump to our troubleshooting section for quick fixes.

Quick Login Access

Ready to access your account? Click the button below to go directly to the ME Bank login page:

Bookmark this page for easy access next time you need to log in.

How to Log In to ME Bank

ME Bank offers two main ways to access your accounts: through the ME Go app or classic internet banking. Here’s how each works:

🖥️ Internet Banking Login

Go to ib.mebank.com.au
Enter your Member Number (8 digits)
Enter your Password
Complete 2FA verification if prompted
Click “Log In” to access your accounts

Tip: Classic internet banking works for Everyday Transaction Accounts, Online Savings, term deposits, credit cards, and loans.

📱 ME Go App Login

Open the ME Go app on your phone
Use Face ID or fingerprint for instant login
Or enter your 6-digit PIN
You’re in – check balances, transfer, pay bills

Note: SpendME, HomeME, and SaveME accounts can only be accessed via the ME Go app – not classic internet banking.

📱 ME Go App – Banking on the Go

ME Go is ME Bank’s modern mobile banking app with biometric login, real-time notifications, and all the features you need to manage your money.

App Features

Biometric login: Face ID or fingerprint
Real-time notifications: Instant alerts for transactions
Pay anyone: Transfer to any Australian bank account
Card controls: Lock/unlock your card instantly
Spending insights: Track where your money goes
In-app chat: Live support within the app
Fraud protection: Guaranteed against unauthorized charges

Download the App

Get ME Go for your device:

Requirements: iOS 14.0 or later / Android 8.0 or later

🔧 Troubleshooting: Can’t Log In?

Having trouble accessing your ME Bank account? Here are solutions to the most common login problems:

Forgot Password

Click “Forgot Password” on the login page
Enter your Member Number
Verify your identity via SMS or email
Create a new password (min 8 characters)
Can’t reset online? Call 13 15 63

Account Locked

After multiple failed login attempts, your account may be locked for security. Call 13 15 63 to unlock your account and reset your credentials.

App Issues

Update the app: Check App Store/Google Play
Clear cache: Settings → Apps → ME Go → Clear Cache
Reinstall: Delete and download fresh
Check connection: Ensure stable internet

Browser Problems

Clear browser cache and cookies
Try a different browser (Chrome, Firefox, Safari)
Disable browser extensions temporarily
Use incognito/private mode

😤 What Customers Say

ME Bank has a 1.4 out of 5 stars rating on Trustpilot based on 82 reviews. Here are the most common complaints:

Common Complaints

Long wait times: Reports of 1.5-2+ hours on hold
App glitches: Issues since January 2024 outage
Account access: Some locked out for 30+ days
Home loan issues: Double payments, errors
Rate changes: Interest rate jumps without warning

What You Can Do

Document everything: Save reference numbers
Use in-app chat: Often faster than phone
Complain formally: Submit via website
AFCA: Australian Financial Complaints Authority (free)
Share experience: Review on Trustpilot

Positive notes: Some customers praise the Australian call center and helpful staff when you eventually get through.

🔒 Security Tips

Protect Your Account

Use biometric login: More secure than passwords
Enable notifications: Get alerts for all transactions
Strong password: Mix letters, numbers, symbols
Don’t share credentials: ME will never ask for your password
Log out properly: Don’t just close the browser

Avoid Scams

Check URL: Only use mebank.com.au or ib.mebank.com.au
Ignore suspicious links: Don’t click email/SMS links
Verify calls: Hang up and call 13 15 63 directly
Report fraud: Contact ME immediately + local police

Deposit protection: Your deposits are protected up to $250,000 per person under the Australian Government’s Financial Claims Scheme.

📞 Contact ME Bank

Need help with your account? Here’s how to reach ME Bank:

Phone: 13 15 63 (within Australia)
International: +61 3 9029 0700
Website: mebank.com.au
In-app chat: Available in ME Go app
Hours: Monday-Friday 8am-8pm, Saturday 9am-5pm AEST

Tip: In-app chat often has shorter wait times than phone.

❓ Frequently Asked Questions

How do I log in to ME Bank online banking?

Visit ib.mebank.com.au and enter your 8-digit Member Number and password. For new accounts (SpendME, SaveME, HomeME), use the ME Go app instead.

What’s the difference between ME Go and classic internet banking?

ME Go is the newer mobile-only platform for SpendME, SaveME, and HomeME accounts. Classic internet banking (ib.mebank.com.au) is for older account types like Everyday Transaction, Online Savings, and credit cards.

I forgot my ME Bank password. What do I do?

Click ‘Forgot Password’ on the login page and verify your identity via SMS or email. If you can’t reset online, call 13 15 63 for assistance.

Is ME Bank part of Bank of Queensland?

Yes, ME Bank became a subsidiary of Bank of Queensland (BOQ) in July 2021. It continues to operate as a separate brand with its own products and services.

Is ME Bank online banking safe?

Yes, ME Bank uses bank-grade encryption, two-factor authentication, and biometric login. Your deposits are protected up to $250,000 under the Australian Government’s guarantee.

How do I unlock my ME Bank account?

Call 13 15 63 to speak with customer service. They’ll verify your identity and unlock your account. For security, they may require you to reset your password.

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🏦 Other Australian Banks

Looking for other Australian bank login guides?

Summary

Logging into your ME Bank account is straightforward. Here’s a quick recap:

Internet Banking: Visit ib.mebank.com.au
Mobile App: Download ME Go from App Store or Google Play
New Accounts: SpendME/SaveME/HomeME only work in ME Go app
Need Help: Call 13 15 63 or use in-app chat

Happy banking! 🏦

Last Updated on February 11, 2026

URL: https://log-in.me/membersequitybank-melbourne-australia/