Rokel Commercial Bank Login: RC Bank NetBanking Guide

✅ NetBanking (retail)

1. Open ebanking.rokelbank.sl/rokelbank/login
2. Enter Login ID (email)
3. Enter password
4. Click Submit
5. Finish any SMS/email prompt

✅ Corporate

1. Open corporate portal
2. Enter Corporate Login ID
3. Enter password
4. Click Login
5. Complete security verification

🔑 Forgot password

1. Click “Forgot Password?” on the login page
2. Enter Login ID
3. Follow email instructions
4. Create a new password
5. No email? Call +232 22 222 501

🆔 Not registered

• Visit any branch with ID
• Request NetBanking activation
• Get Login ID + temporary password
• Change password on first login
• Fast lane: Digital Banking Center at Lumley Mall

🔒 Account locked

• Wait 30 minutes, then retry
• Or call +232 22 222 501 for immediate unlock
• Verify identity and reset password

📧 No reset email

• Check spam/junk
• Wait 10–15 minutes
• Confirm email on file; retry
• Call support to update email
• Branch reset if needed

🛑 Button won’t continue

• Clear cache/cookies for rokelbank domains
• Switch browser or private window
• Disable extensions/VPN temporarily
• Ensure JavaScript and cookies are allowed

🌐 Page/app won’t load

• Check internet connection
• Force close/reopen app; update it
• Restart phone; reinstall if needed (Simkorpor+ app)
• Use web login as backup

App Store (iOS)

1. Open App Store
2. Search “Rokel Simkorpor Plus”
3. Install and open
4. Log in with mobile banking credentials
5. Enable biometrics if offered

Google Play (Android)

1. Open Google Play
2. Search “Rokel Simkorpor Plus”
3. Install and open
4. Log in with credentials
5. Turn on alerts/biometrics

What to request

• Login ID + temporary password
• Mobile/email on file
• Transaction limits enabled

After you enroll

• Change password immediately
• Set up alerts and biometrics
• Bookmark official URLs

Do this

• Verify ebanking.rokelbank.sl before typing passwords
• Use strong, unique passwords
• Enable alerts/biometrics
• Log out on shared devices
• Update app/browsers regularly

Avoid

• Public Wi‑Fi for banking
• Sharing Login ID or passwords
• Saving passwords in browsers
• Third-party app downloads

Main contacts

• Phone: +232 22 222 501 (ext. 226)
• Mobile: +232 76 222 501
• Email: [email protected]
• Hours: Mon–Fri 8:30am–4:00pm
• Website: rokelbank.sl

Branches & digital help

• Find a branch/ATM: locations
• Digital Banking Center: Lumley Mall, Freetown
• Services: registration, unlock/reset, app setup