Can’t log in to Union Togolaise de Banque? UTB offers web banking services for customers across Togo with 46 branches nationwide. This guide covers all UTB login methods, features, and troubleshooting tips.
Quick Access
How to Log In to UTB Web Banking
Web Banking Login
- Go to utbtog.com/webbanking
- Enter your User ID
- Enter your password
- Complete security verification
- Access your accounts
New Customer Registration
- Visit any UTB branch
- Bring valid ID and proof of address
- Request web banking access
- Receive your login credentials
- Change password on first login
Branch Network
- 46 outlets across Togo
- Headquarters in Lomé
- ATM network nationwide
- Agency services available
- Walk-in services for registration
UTB Web Banking Features
- Account Balance – Check balances across all your UTB accounts
- Transaction History – View recent transactions and download statements
- Fund Transfers – Transfer between UTB accounts and to other banks
- Bill Payments – Pay utilities and other services
- Mobile Top-Up – Recharge Togocel and other mobile networks
- Account Statements – Generate and download e-statements
- Beneficiary Management – Save frequent transfer recipients
- Alerts – Set up SMS and email notifications for transactions
Common Login Issues
Forgot Password?
Contact UTB customer service or visit your nearest branch with your ID to request a password reset. You’ll receive new credentials to access your account.
Account Locked?
Your account may be locked after multiple wrong login attempts. Wait 30 minutes and try again, or call UTB customer service at +228 22 21 64 01 to unlock.
Page Not Loading?
Clear your browser cache and cookies, then try again. Use a modern browser like Chrome, Firefox, or Edge. Check your internet connection stability.
Not Yet Registered?
Visit any of UTB’s 46 branches across Togo with your ID and account details to register for web banking. Staff will set up your credentials on the spot.
About Union Togolaise de Banque
Union Togolaise de Banque (UTB) is one of the leading banks in Togo, providing comprehensive financial services to individuals and businesses across the country. With 46 outlets nationwide, UTB has the extensive branch network needed to serve Togo’s banking needs.
Headquartered in Lomé, UTB offers a full range of banking products including savings accounts, current accounts, loans, and trade finance services. The bank has invested in digital banking capabilities to provide customers with 24/7 access to their accounts through the UTB Web Banking platform.
Contact Information
Phone Support
Main Line: +228 22 21 64 01
Fax: +228 22 21 64 20
Hours: Monday-Friday 8:00-17:00
Head Office
Boulevard du 13 Janvier
BP 359
Lomé, Togo
Frequently Asked Questions
What is the UTB web banking URL?
Access UTB web banking at utbtog.com/webbanking to log in to your account.
How many branches does UTB have in Togo?
UTB operates 46 outlets across Togo, providing nationwide coverage from the capital Lomé to regional areas.
How do I register for UTB web banking?
Visit any UTB branch with your valid ID and account details. The staff will register you for web banking and provide your login credentials.
Can I transfer money to other banks through UTB web banking?
Yes, UTB web banking supports transfers to accounts at other banks within the WAEMU banking network.
What should I do if I forget my UTB password?
Contact UTB customer service at +228 22 21 64 01 or visit your nearest branch with ID to request a password reset.
How do I contact UTB customer service?
Call +228 22 21 64 01 during business hours Monday to Friday 8:00-17:00, or visit any of the 46 branches across Togo.
Can I do mobile top-up through UTB web banking?
Yes, UTB web banking allows you to recharge mobile phone credit for Togocel and other networks directly from your account.
Is UTB web banking available 24/7?
Yes, UTB web banking is available around the clock, allowing you to check balances, view history, and make transfers anytime.
Where is UTB headquartered?
Union Togolaise de Banque is headquartered on Boulevard du 13 Janvier in Lomé, Togo.
Does UTB have a mobile banking app?
Check the UTB website or visit a branch for information on mobile banking options. Web banking is accessible from mobile browsers.
Other Banks in West Africa
Looking for other banks in West Africa? Check out our login guides for Ecobank, United Bank for Africa (UBA), and Bank of Africa. For other Francophone African banks, see Coris Bank International and Société Générale.
Last Updated on January 4, 2026
URL: https://log-in.me/uniontogolaisedebanque-lome-togo/