Bank of Sydney: Log In Log In

Q: How do I log in to Bank of Sydney online banking?

Go to banksyd.com.au/internet-banking , enter your Customer Reference Number (username) and password. You can also use the Bank of Sydney Mobile Banking app.

Need to access your account? Here are the two fastest ways:

Mobile App (Personal Customers)

Open the Bank of Sydney app
Enter your Online Banking user ID
Use PIN, fingerprint, or Face ID
You’re in!

Internet Banking (Web)

Go to banksyd.com.au/internet-banking
Enter your Customer Reference Number
Enter your password
Access your accounts

🚨 Can’t log in? Jump to troubleshooting

Key Facts

Mobile app for personal customers only
Business customers use Internet Banking
Multi-Factor Authentication for security
Available 24/7

📱 Mobile Banking App

The Bank of Sydney Mobile Banking app brings the bank to your mobile device:

iPhone/iPad:

Open App Store
Search “Bank of Sydney”
Download the free app (iOS 16.0+)
Sign in with your Online Banking user ID

Android:

Open Google Play
Search “Bank of Sydney”
Download the free app
Sign in with your Online Banking user ID

App Features

Real-time account balances
Transaction history on all accounts
Transfer money between accounts
Real-time payments to beneficiaries

Pay bills online securely
ATM Finder to locate service points
Push notifications for transactions
Fingerprint and Face ID login

🔐 Internet Banking

Bank of Sydney Internet Banking helps you manage all your accounts from one place, 24/7:

First Time Login

Go to banksyd.com.au/gettingstarted
Enter Customer Reference Number (from email)
Enter temporary password (from SMS – valid 24 hours)
Create your new permanent password

Security Features

Multi-Factor Authentication
Secured connection
SMS codes for transactions
Push notifications (with registered device)

💼 Business Banking

Business customers can only access their accounts through Internet Banking:

Mobile Banking app is for personal customers only
Use Internet Banking for business accounts
Full transaction and payment capabilities
Multi-Factor Authentication for security

🔧 Troubleshooting

Having trouble accessing your account? Here are solutions to common issues.

Forgotten Password

Click “Forgot Password” on the login page
Enter your Customer Reference Number
Receive reset instructions via SMS/email
Create a new password

Temporary Password Expired

Temporary passwords are valid for 24 hours only
Contact the bank for a new temporary password
Check SMS from ‘BankSydney’
Update password immediately after logging in

App Issues

Requires iOS 16.0 or later
Update to the latest app version
Check internet connection
Re-register your device if needed

Contact Support

Phone: 1300 887 188
Visit a branch in Sydney, Melbourne, or Adelaide
Head office: 62 Pitt Street, Sydney

🛡️ Security Tips

Keep your account safe:

✅ Do This:

Always go directly to banksyd.com.au
Keep your app updated
Register your device for push notifications
Use biometric login when available

❌ Don’t Do This:

Never click links in emails or SMS
Don’t share your password or PIN
Don’t use public WiFi for banking
Never give SMS codes to callers

📞 Contact Bank of Sydney

Need help?

Phone Support:

Australia: 1300 887 188
International: +61 2 9093 9100

Branches:

Sydney: 62 Pitt Street (Head Office)
Website: banksyd.com.au

ℹ️ About Bank of Sydney

Bank of Sydney is an Australian bank with an international heritage:

Traces history to 1986 as Laiki Bank Cyprus representative office
Became fully licensed bank in 2000 as Laiki Bank Australia
Acquired by Bank of Beirut group in 2011, rebranded to Bank of Sydney in 2013
Branches in Sydney, Melbourne, and Adelaide

❓ Frequently Asked Questions

How do I log in to Bank of Sydney online banking?

Go to banksyd.com.au/internet-banking, enter your Customer Reference Number (username) and password. You can also use the Bank of Sydney Mobile Banking app.

What is my Customer Reference Number?

Your Customer Reference Number is your username for Internet Banking. You received it via email when you registered. If you can’t find it, contact the bank at 1300 887 188.

Is there a mobile app for Bank of Sydney?

Yes, the Bank of Sydney Mobile Banking app is available for iOS (requires iOS 16.0+) and Android. Note: The app is for personal customers only.

Can business customers use the mobile app?

No. Mobile Banking is currently limited to personal customers only. Business customers must use Internet Banking to access their accounts.

Can I use fingerprint or Face ID to log in?

Yes, after registering your device, you can use PIN, fingerprint, or Face ID to log in securely. You’ll also receive push notifications instead of SMS codes for transaction authorisation.

How do I register for Internet Banking?

Visit banksyd.com.au/gettingstarted. Enter your Customer Reference Number (from email) and temporary password (from SMS, valid 24 hours). You’ll be prompted to create a new permanent password.

My temporary password expired. What do I do?

Temporary passwords are only valid for 24 hours. Contact Bank of Sydney at 1300 887 188 to request a new temporary password.

What can I do after logging in?

You can view real-time account balances and transactions, transfer money between accounts, make payments to beneficiaries, pay bills online, and use the ATM Finder to locate service points.

Is Bank of Sydney online banking secure?

Yes. It uses Multi-Factor Authentication and secured connections. Register your device for push notifications instead of SMS codes. Always use the official website and app.

Where are Bank of Sydney branches located?

Bank of Sydney has retail branches in Sydney, Melbourne, and Adelaide. The head office is at 62 Pitt Street, Sydney, which also serves as the signature branch.

Last Updated on November 27, 2025

URL: https://log-in.me/bankofsydney-sydney-australia/

🔑 How to Log In to Bank of Sydney