Banque Cantonale du Valais (BCVs), also known as Walliser Kantonalbank (WKB) in German, is the cantonal bank of Valais serving this unique bilingual Swiss canton since 1917. With a full state guarantee from Canton Valais, BCVs offers retail banking, mortgages, and wealth management. No Trustpilot reviews available – typical for regional cantonal banks. Here’s how to log in.
Quick Access
Login Methods
📱 Mobile App
BCVs Mobile for iOS and Android devices.
- Download BCVs Mobile from your app store
- Activate with your contract number
- Set up biometric or PIN login
💻 Web E-Banking
Access via browser at bcvs.ch.
- Go to bcvs.ch
- Click “E-Banking” in the menu
- Enter contract number and password
- Confirm with app or SMS code
💳 TWINT
BCVs TWINT for Swiss mobile payments.
- Download BCVs TWINT app
- Link to your BCVs account
- Pay at Swiss retailers
Key Features
✅ Full State Guarantee
Canton Valais guarantees all deposits beyond standard Swiss deposit insurance – your money is fully protected by the canton.
✅ Bilingual Service
Full service in both French (BCVs) and German (WKB). Valais is one of Switzerland’s unique bilingual cantons – banking in your preferred language.
✅ Alpine Expertise
Valais includes famous destinations like Zermatt and the Matterhorn. BCVs understands the unique needs of mountain tourism businesses and real estate.
🟡 Limited English
Service is in French and German only. International customers may find limited English support compared to larger Swiss banks.
Troubleshooting
Can’t Log In?
- Wrong password – Use password reset on bcvs.ch or call support.
- Account locked – Too many failed attempts. Call +41 27 324 71 11.
- SMS not received – Check phone number in E-Banking settings.
- App won’t activate – Verify you have the correct contract number.
Security Tips
- Enable biometric login – More secure and convenient than passwords.
- Never share credentials – BCVs will never ask for passwords via email.
- Verify secure URL – Always check you’re on bcvs.ch before logging in.
- Log out after use – Especially on shared or public devices.
😤 What Customers Are Saying
The BCVs Mobile app has 4.4 out of 5 stars on the iOS App Store based on 252 ratings. BCVs does not have a Trustpilot presence. Here are the main themes from real user reviews:
🔴 Slow Performance
“Une application aussi lente et pas en direct…comparé aux autres banques” (An app that’s so slow and not real-time…compared to other banks). Users report sluggish response and lack of immediate transaction processing.
🔴 Activation Nightmares
“Impossible de l’activer, j’ai tout essayé” (Impossible to activate, I’ve tried everything). Some users report persistent activation failures requiring support intervention.
⚠️ Confusing Navigation
“On passe son temps à chercher ce que l’on veut” (You spend all your time looking for what you want). App navigation is considered unintuitive compared to competitors.
✅ Recent Improvements
Recent redesign praised by users. The app now offers QR invoice scanning, eBill management, stock trading, and a financial assistant for expense analysis. Works well once set up.
Contact BCVs / WKB
Languages: French, German
Founded: 1917
Guarantee: Full cantonal state guarantee
FAQ
Is BCVs a safe bank?
Yes. BCVs has a full state guarantee from Canton Valais, meaning all deposits are protected beyond standard Swiss deposit insurance (CHF 100,000). The canton backs the bank completely.
What is WKB? Is it the same as BCVs?
Yes – WKB (Walliser Kantonalbank) is the German name for BCVs (Banque Cantonale du Valais). It’s the same bank operating under both names since Valais is a bilingual canton.
What languages does BCVs support?
BCVs offers full service in French and German, reflecting Valais’s bilingual status. Lower Valais speaks French while Upper Valais (Oberwallis) speaks German.
How do I reset my BCVs password?
Visit bcvs.ch and use the password reset function. You’ll need your contract number and will receive a reset link via SMS or email.
What is BCVs’s phone number?
BCVs customer service: +41 27 324 71 11. They can help with E-Banking issues, account questions, and password resets in French or German.
Does BCVs have a mobile app?
Yes. BCVs Mobile is available for iOS and Android. It supports biometric login, account overview, payments, and basic banking operations.
Can I get a mortgage from BCVs for a ski resort property?
Yes. BCVs specializes in Valais real estate, including ski resort areas like Zermatt, Verbier, and Crans-Montana. They understand the unique alpine property market well.
Does BCVs offer TWINT?
Yes. BCVs TWINT is available as a separate app linked to your BCVs account for mobile payments at Swiss retailers and person-to-person transfers.
What makes Valais unique as a Swiss canton?
Valais is home to the Matterhorn, many famous ski resorts, and is Switzerland’s largest wine-producing region. BCVs has served this diverse canton – from farmers to hoteliers – since 1917.
Why are there no Trustpilot reviews for BCVs?
Regional cantonal banks serving bilingual alpine communities typically don’t have significant Trustpilot presence. BCVs customers use traditional feedback channels rather than online review platforms.
Related Swiss Banks
Compare with other bilingual and French-speaking Swiss cantonal banks:
- Banque Cantonale Vaudoise (BCV) – Largest French-speaking cantonal bank
- BCF – Fribourg cantonal bank (also bilingual)
- BCGE – Geneva cantonal bank
- All Swiss Banks – Complete directory
Last Updated on January 6, 2026
URL: https://log-in.me/bcvs-banque-cantonale-valais-log-in/